GoHighLevel Conversation AI uses artificial intelligence to make appointment bookings more efficient.
Agencies that white-label the GoHighLevel CRM platform can offer this service to their customers for a fee.
This adds to the numerous CRM services available to Agencies on the GoHighLevel SaaS mode.
This post shows how to enable GoHighLevel Conversation AI in your Agency settings.
How To Set Up GoHighLevel Conversation AI
Step 1: Create A GoHighLevel Account
You need a GoHighLevel account to set up Conversation AI.
If you are new to GoHighLevel, you can start a 14-day free trial here.
For Agencies looking to build a SaaS business, the Pro SaaS Plan 14-day free trial is the best place to start.
Agencies already using GoHighLevel can upgrade to the SaaS Mode here.
Remember to use the referral code chinedu99.
Step 2: Agency Settings
On your Agency Dashboard, scroll to Agency Settings in the left sidebar.
Step 3: Company Settings
Go to Company Settings.
Scroll down on the right.
There should be an option or checkbox to enable or activate Conversation AI.
Click this to turn on the feature.
Step 4: Enable GoHighLevel Conversation AI
The next step is to accept the terms and conditions of GoHighLevel Conversation AI.
This includes the cost to enable the feature for your Agency.
How Does GoHighLevel Conversation AI Work?
There are 2 modes for GoHighLevel Conversation AI.
In the Suggestive Mode, when customers inquire about a service or available appointment slots, the AI responds promptly with relevant information and suggests appropriate responses.
The Auto-Pilot Mode is still in beta testing.
It fully automates responses to inbound messages using AI to guide customers toward booking appointments.
GoHighLevel gives an example of how this can be used by healthcare clinics.
They can set up automated responses that guide patients to available timings, help them select a slot, and sends them a booking link.
What Channels Are Supported By GoHighLevel Conversation AI?
The following channels are currently supported by Conversation AI:
- SMS
- Facebook Messenger and Page
- Google My Business
How Much Does GoHighLevel Conversation AI Cost?
Go HighLevel charges $0.050 per message generated through Conversational AI.
Rebilling For GoHighLevel Conversation AI
You can set up how much to charge your Agency customers for Conversation AI with each sub-account.
This is done within your Conversation AI settings in the SaaS Configurator in the Agency sidebar.
You can for example charge $0.08 per message.
Since you pay GoHighLevel $0.05 per massage, this yields your Agency a profit of $0.03 per message.
Rebilling is only available for Agencies on the $497 per month or $4970 Annual SaaS Mode plan.
Final Thoughts
Conversation AI is another simple service Agencies can offer to local businesses through the GoHighLevel CRM platform.
Like Missed Call Text Back, it will improve customer interactions and provide a better user experience.
The ability to white-label the GoHighLevel software has been a game-changer for Agencies.
You can rebrand the software and provide SaaS services like Conversation AI to your Agency customers.
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